Supplier development manual

Have they been delivering more consistently? Continue monitoring the situation over time and consider steps you can take to improve even further.

Rate all of your suppliers to determine which ones are the highest priority for supplier development and take steps to improve on these relationships. For more information about dealing with suppliers that have underperformed on quality inspections, we recommend downloading the following guide.

When a quality problem happens — and they will — how you approach the problem makes all the differences in successfully squelching it.

Learn how to deal with the problem at hand, see potential quality gaps throughout your supply chain, and take proactive measures to avoid future problems. Thanks for reading!

Do you have any questions about the article? Leave a comment below. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Submit Comment. In other words, rather than relying solely on a Chinese manufacturer to make their products, they establish additional supplier relationships in another When importing consumer products, it is vital to understand the different supply chain risks that might affect your business and take appropriate steps to mitigate them.

These risks can manifest themselves in many forms, from political unrest to container shortages to Step 1 Complete a Needs Analysis In order to get the results you want from a particular partner in your supply base, you first need to assess your current situation with them.

From here you can work on developing a roadmap to further develop the supplier. Step 3 Develop a Plan for Addressing Issues Now that the key issues are identified, you should consider how to help the factory address deficiencies. Then you can put a plan in place to address the key issues that everyone agrees upon. Free Guide: What to do When Things Go Wrong When a quality problem happens — and they will — how you approach the problem makes all the differences in successfully squelching it.

Learn More. Rudzani Simon Mpofu on October 24, at pm. Thanks for sharing Reply. Permanent marking includes metal tags, etchings or stampings. Dana will pay suppliers the actual and eligible cost of making the tooling. Dana does not pay for profit margin to a supplier or sub-supplier for tooling. A reasonable accounting system shall be maintained by the supplier to segregate, accumulate and document the cost of the tooling.

In addition to the required tooling documentation identified above, the following Tooling Documentation must also be submitted when:. Multiple quantities of the same tool must be included in single photograph. Please contact your Supply Chain Management Representative if you have any questions regarding these requirements. These requirements are in addition to any requirements identified in Dana Engineering Specifications identified on the Dana Approved Product Drawing or included as a part of the purchase agreement.

Section 2 - Supplier Assessment Process — updated paragraph 2. Section 4 - Dana Specific Requirements — Updated paragraphs 4. Section 6 - Non-Conforming Material Requirements - updated paragraph 6. Dana Specific Requirements — Renumbered the section and added a new paragraphs 4. Renumbered Non-Conforming Material Requirements and revised paragraphs 6. Section 7.

Supplier Tooling Guidelines — Revised and rewritten. Dana Specific Requirements — Revised paragraphs 3. Supplier Assessment Processes revised and rewritten. Website Links — Revised Supplier Registration website link. Paragraphs revised, re-numbered and or added — 3.

Annex A normative Control Plan deleted. Supplier Manual Introduction ii. Business Conduct iii. Supplier Registration 1. Quality Objectives 2. Assessment Processes 3. APQP 4. Dana Specific Requirements 5. Change Management 6. Non-Conforming Materials Requirements 7.

Website Links I. Revision History. Select Language:. Introduction Dana suppliers are expected to demonstrate their commitment to excellence in every aspect of their performance in the global vehicular supply chain.

Business Conduct Dana is committed to doing business in an ethical manner and with respect for our people and the communities in which they live.

Supplier Registration All Production suppliers must be registered to Dana1Source in order to gather your critical contact and organizational data. Quality Objectives The requirements and processes contained in this Manual provide a foundation for the achievement of world-class performance, superior business results and accomplishment of specific Dana customer requirements.

Supplier Assessment Processes 2. Dana Specific Requirements 4. A copy of the approval document shall be included with the prototype part shipment 4. Non-Conforming Materials Requirements Through this Manual, contract requirements and otherwise, Dana strives to clearly define the expectations of its suppliers, provide a process to deliver on these expectations and a method for corrective action where expectations are not achieved. Print dimensions. Engineering Specifications.

Packaging Specifications. Improper identification of parts. Failure of a part to perform during the warranty period Dana has extended to their end customers due to a supplier created discrepancy. Labeling issues will be defined as one defective piece per incorrect label. Mixed parts will be defined as the number of wrong parts found in each correctly labeled container. The entire quantity of deviated parts will be considered discrepant unless the supplier has sorted the shipment to identify the number of pieces to be covered by the deviation.

Exception: if a supplier notifies Dana of a defect, prior to its receipt by Dana, and requests the material be returned then none of the parts will be considered defective. Exception: if the deviation becomes a Dana print change then none of the deviated parts will be considered discrepant. If discrepant material is sorted, the rejection quantities are updated based on the sort results at Dana or supplier facility.

Website Links 7. Tooling Marking All tools must be permanently marked as specified by the Buyer. Tooling Documentation Dana will pay suppliers the actual and eligible cost of making the tooling.

Exhibit A and Exhibit B In addition to the required tooling documentation identified above, the following Tooling Documentation must also be submitted when: Tooling located at a supplier, submit an approved PSW Part Submission Warrant Tooling includes Dies, Photo 2 above must be in an open position Exhibit C Tooling includes multiple quantities of the same tool; each individual tool must be included in a single photograph.

Exhibit D Tooling includes final inspection gages, each gauge must be supported by a part print identifying the dimensions being checked by the gage and a print of the gage, if requested by Dana.

Exhibit D Multiple quantities of the same tool must be included in single photograph. Dana Global Casting Quality Requirements These requirements are in addition to any requirements identified in Dana Engineering Specifications identified on the Dana Approved Product Drawing or included as a part of the purchase agreement.

Casting Development Requirements: The supplier shall utilize 3D modeling software for casting development. All casting development runs are to be sectioned, analyzed and documented.

The supplier shall utilize in-house non-destructive test capability for the validation of all casting integrity during the product development stage. No production parts from the initial production shall be shipped to Dana prior to the supplier receiving a signed PSW indicating PPAP approval has been issued by the Dana using location. Any process change at the supplier must be re-verified starting with the 1st Production Run of the change. The PPAP must be updated and approved before any product can be shipped to a Dana facility or supplier.

Supplier Registration. Revised iii. Revised 1. APQP Section revised and rewritten. September 26, 3. February 22, Revised and re-formatted.